Communication Problems in Family Business - 1269 Words

Communication Problems in the Family Business Abstract For family businesses, effective communication is an even more integral factor for successful business operations due to the peculiarity that personal (family) emotions frequently interfere with business decisions. Family businesses often have to struggle with conflicts among members of the organization, low managerial abilities, interfered daily business activities, and customer relationships that suffer from the lack of structure and poor communication. The research provided in this paper shows that small family businesses face similar problems, whereas effective communication is the most frequently mentioned issue regarding the need for improvement in family businesses.†¦show more content†¦Furthermore, various family members often do not see the necessity to tell each other what to do because they mostly know each other well and expect each other already to know how to behave. For example, the CEO hires a new family member and assumes that the new employee is aware of th e necessity to behave differently in a business environment. However, the new employee, who is used to a trusting, loving relationship with the CEO, suddenly finds him or herself in business situations with outside businesses but has no clue how to react appropriately. Thus, even if business environment obviously requires some matter or patterns (e.g. separating private from business matters), yet the necessity of communicating remains in order to prevent unnecessary trouble. Another problem is that family members may have personal ties that inhibit expressing their opinions; on the one hand to avoid hurting each other and on the other as a reaction to excessive respect that may hinder free expression. http://ezinearticles.com/?Problems-of-Running-a-Family-Business-and-How-to-Overcome-Themid=4491539 Running a family business can be very rewarding. However, with this reward can come a great deal of additional stress due to the fact that, not only does the business need to do well to provide a livelihood for all the family members but there is the additional responsibility of maintaining the family legacy and pride. At times the stress and tensionsShow MoreRelatedThe Family Store Case Study1614 Words   |  7 PagesThe Family Store Case Study The Family Store is a chain of 10 regional convenience stores owned and managed by three brothers, Garrett, George, and Gavin VanDoer. They have been in business for over 25 years together. The entire senior executive, management team, and even store managers are all family members. 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